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Monday, July 07, 2008

In today's economy, you can't afford skimping out on your customer service. Gas prices are rising, people are being laid off, and the economy doesn't look good. We hear this on the news daily.

Your business can survive during this recession. You have to stand out above the crowd. You have to provide your customers with top notch customer service. You can't always be the lowest price, someone will always undercut you.

Your website needs to be professional, your website needs to portray that you provide top notch customer service, your website needs to make your customers feel secure, and most of all your website needs to convert visitors into buyers!

Last week we spoke we Ordermotion on the Yahoo Store Power Hour about the importance of automating your order processing. Fantastic show with fantastic amount of information!! Make sure to check it out if you haven't already at http://powerhourradioshow.com/6-30-08.html

In just a few moments we will be interviewing Ring Central about the importance of having a toll free number. Have you ever wanted a service that allowed you to set up departments but thought it was too expensive? It's not! Departments can help you gain control over your customer service! PLUS we are going to learn about a new feature called Click To Call. A MUST HAVE!!

So listen live at 6:00 PM ET (in 10 minutes) at http://www.wsradio.com

Or you can catch the archive tomorrow at http://www.powerhourradio.com

Sincerely,

Shawna Fennell



by: Shawna Seigel



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